AT&T Mobile Enterprise Applications

AT&T Mobile Enterprise Applications Helps Global Companies Integrate Business-Critical Information to Mobile Employees

AT&T Mobile Enterprise Applications are a comprehensive suite of products and services from AT&T that enables enterprises to design, build, deploy and manage dynamic mobile applications.

AT&T Mobile Enterprise Applications provide:

• Middleware technology and development tools that efficiently and securely extend leading ERP, CRM and custom back-end applications to mobile devices
• Consulting services that facilitate business case development for mobile solutions, requirements definition, application development, testing, deployment and support
• Application management services that provide flexible deployment options and low cost of ownership in a hosted environment

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AT&T Mobile Enterprise Applications offers three primary applications for enterprise customers Sales, Service and Support:

AT&T Mobile Enterprise Applications—SALES provides sales organizations with a complete 360 degree view across all facets of a customer relationship—accounts, opportunities, contacts, tasks and more—from an easy-to-use mobile application running on an AT&T device. The benefits of AT&T Mobile Enterprise Applications—Sales is:

• Improved business processes
• Increased sales productivity
• Improved customer retention
• Improved visibility and overall reporting accuracy (pipeline and forecast)

AT&T Mobile Enterprise Applications—SERVICE provides field service workers with bi-directional access to real-time customer, inventory and other job-related information. The benefits of AT&T Mobile Enterprise Applications—Service is:

• Increased field service team productivity
• Reduced operational costs by improving first-call fix rates
• Enhanced parts usage information reduces inventory costs
• Improved customer visibility of service status
• Significant ROI based on capital expense reduction

AT&T Mobile Enterprise Applications—SUPPORT empowers IT support technicians with real-time, anywhere access to time sensitive, actionable incident and problem management information. The benefits of AT&T Mobile Enterprise Applications—Support is:

• Increased field support team productivity
• Reduced operational costs by improving first-call fix rates
• Improved customer visibility of service status
• Significant ROI based on capital expense reduction

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Why AT&T Mobile Enterprise Applications

• Comprehensive end to end to solution which provides devices, wireless data plans, middleware applications, hosting, management and professional services
• Runs on the largest voice and data network in America
• Hosted in AT&T's dual redundant data centers
• Superior Middleware Applications based on industry technology
• End-to-end tested and certified on AT&T’s broad device portfolio
• Priority testing and certification for new device launches and updates
• Backed by AT&T Enterprise Business Services—24/7 enterprise-grade support
• Available from a single source with a single contract & bill from AT&T
• Single point of contact for professional and integration services