|
Plan |
Monthly Service Charge | Enterprise Paging* | Business Notification Website | Unlimited Mobile to Mobile Messaging** | Included Messages*** | Additional Messages |
|---|---|---|---|---|---|---|
| Enterprise Paging | $9.99 | Included |
Included |
Default Pay-Per-Use Rates | ||
| Enterprise Paging + Unlimited M2M | $14.99 | Included | Included | Included | $0.10 per message | |
| Enterprise Paging Starter + Unlimited M2M | $19.99 | Included | Included | Included | 200 Messages | $0.05 per message |
| Enterprise Paging Unlimited | $29.99 | Included | Included | Included | Unlimited | Unlimited |
* Enterprise Paging includes compatible pages transmitted as text messages between the Enterprise Paging Gateway and subscriber’s compatible wireless device. A qualified wireless voice or data plan is required.
** Unlimited Mobile to Mobile Messaging includes unlimited text, picture, and video messages between AT&T’s wireless customers sent or received while on the AT&T owned wireless network. Instant Messages and any other usage not expressly included herein will be debited from your package’s messaging allowance, if applicable, or charged at the applicable pay-per-use rates (see below).
*** Includes domestic text, picture, video, and instant messaging. International messages charged at applicable pay-per-use rates (see below). Additional charges for premium content apply.
Pay-Per-Use Messaging Rates: Unless otherwise specified in your wireless plan, the default domestic rate is $0.20/message for text/instant messages and $0.30/message for picture/video messages. Charges for international messages from the U.S. are $0.25/message for text messages and $0.50/message for picture/video Messages. Charges for messages sent while roaming internationally are $0.50/message for text messages and $1.30/message for picture/video Messages. Additional charges for premium content apply. Additional restrictions apply.
Receiving Pages: AT&T Enterprise Paging feature (“Feature”) with messaging add-on requires valid, eligible agreement, compatible device, and qualified AT&T voice or data plan. Terms of service may vary based on selected devices and service plans. Feature not available on all devices, on all rate plans or available for purchase or use in all areas. Feature includes access to the AT&T Enterprise Paging Gateway (“Gateway”) and transmission (mobile originated and mobile terminated) of supported-protocol pages as text messages between the Gateway and your device (“Pages”). All other text messaging sent from or received on your device (mobile originated and mobile terminated) are subject to the rates and terms of your applicable text messaging feature/plan. Anyone who has your AT&T paging address/phone number can send you Pages through the Gateway. As part of the activation process, your wireless number will be shared with third parties that AT&T uses to provide this Feature. To receive Pages via the Feature, you must first provision and enable the Feature on your device. If you want to receive Pages from your company, you must provide your AT&T paging address/phone number to your company. Feature is subject to your service agreement, the terms set forth in this brochure, and the applicable voice, data and/or text messaging plan brochures and coverage maps.
Site License Feature Provisioning: Available to companies with a valid, eligible business agreement and their Corporate Responsibility Users ("CRUs"). Bulk activations of the Feature for CRUs require an associated site license ("Site License"). A Site License purchase and included CRUs must be within a single Foundation Account ("FAN"). A minimum 100 CRU Site License is required per FAN. AT&T reserves the right to convert Site License accounts that drop below 100 CRUs to Individual Feature(s) and pricing. Company must provision the Feature on its CRU devices via the AT&T website provided with the purchase confirmation. Company is responsible for testing and verifying such CRU devices are provisioned with the Feature and functioning properly. If a FAN is suspended or cancelled, all CRU Features provisioned through such FAN will be disabled. Company is responsible for managing and maintaining group distribution lists.
Sending Pages: To send Pages through the Gateway, sender must have a compatible application and must program the AT&T paging operator address provided by the intended recipient and the intended recipient must have this Feature activated. Additional hardware, software, subscription, dial-up access or Internet access from your compatible PC and/or special network connection may be required and you are solely responsible for arranging for or obtaining all such requirements. Some solutions may require third-party products and/or services, which are subject to any applicable third-party terms and conditions and may require separate purchase from and/or agreement with the third-party vendor. Sender is solely responsible for all content sender transmits through the Gateway. Use of the Gateway is subject to the applicable terms of this brochure, including without limitation the Additional Terms and Conditions set forth below, and to the AT&T Acceptable Use Policy, which can be found at att.com/AcceptableUsePolicy. Sender cannot use the Gateway to transmit any communication that would violate any federal, state or local law, court order or regulation. Sender must cooperate with AT&T and/or governmental authorities in investigations alleging a violation or prohibited use of the Gateway.
Emergency and Mass Notification—Additional Terms and Conditions: The Gateway and Feature are not intended to be, nor should be, used as a method of transmitting emergency notifications or broadcast mass notifications. First responders should not rely on this Feature for such situations. AT&T makes no Service Level Agreements (SLAs), guarantees or warranties with respect to the performance of the AT&T Enterprise Paging service in such situations. In such situations, the Gateway and Feature may be more susceptible to blocking, outages, delays and congestion, and greater risk of non-delivery.
Sending and/or Receiving Pages—Additional Terms and Conditions: Coverage not available in all areas. Availability, timeliness and reliability of Feature and Gateway are subject to radio and other transmission limitations. Delivery time is dependent upon the conditions prevailing at the time of submission and actual delivery and/or delivery within a specific period of time are not guaranteed. If your device or your intended recipient’s device is turned off, the device’s memory is full, or the device is outside the service area, the network will store and re-send any Page for up to 72 hours. Pages not delivered after 72 hours will be deleted. Maximum length allowed for all parts of the Page, including without limitation the recipient’s paging address/phone number, is dependent on the protocol used to send the Page. Supported protocols include TAP (160 characters), SNPP (456 characters), SMTP (420 characters) and WCTP (456 characters). Two-way paging and delivery receipts are available via the SNPP, SMTP and WCTP protocols. You may need to obtain a Sender ID to retrieve replies and delivery receipts via WCTP. See www.enterprisepaging.com for additional information. Rendering and display of a Page that exceeds 160 characters may vary by device. Some devices may display Page in multiple parts. Any characters over the maximum Page length will be deleted. AT&T is a passive conduit in transmitting and storing Pages and is not responsible for content. AT&T does not guarantee security. If you use this Feature and/or Gateway to send or receive Pages containing company information, it is your responsibility to ensure your use complies with your company’s internal IT and security procedures. AT&T reserves the right to deny or terminate service, without notice, to any person that uses Feature and/or Gateway in any manner that adversely impacts the AT&T Gateway, network or service levels and/or that violates any AT&T network or subscriber protective measures. Furthermore, AT&T reserves the right to deny or terminate service without notice for any misuse of Feature or Gateway, including without limitation, periods of excessive usage that AT&T, in its sole discretion, determines is the result of prohibited use(s). Additional hardware, software, subscription, Internet access from your compatible PC and/or special network connection may be required. Eligibility requirements, pricing, features and service areas are subject to change without notice.
Enterprise Technical Support (ETS)—Additional Terms and Conditions: The ETS process outlined herein is intended for informational purposes only. AT&T may discontinue ETS and/or modify ETS processes at any time in its sole discretion. ETS does not support third-party applications. All third-party applications are referred to applicable vendor. For access to ETS, company must have a Tier I help desk to support its end users and a minimum of 100 of service activated with the Enterprise Paging feature. (In the case of qualified government customers, a minimum of 50 lines activated with the Enterprise Paging feature qualify for ETS.)
Business Notification Center—Additional Terms and Conditions: For access to the AT&T Business Notification Center web site ("BNC"), customer must have an eligible Feature provisioned on a compatible device. Customer agrees that use of the BNC will be in accordance with AT&T's Acceptable Use Policy and will not be used for marketing, advertising, solicitation and/or mass notification purposes. The BNC may only be used to send messages to Enterprise Paging subscribers. If any messages are attempted to be sent from the BNC to any other (non-AT&T Enterprise Paging) wireless phone numbers, such messages will not be delivered. Messages sent from the BNC to an AT&T Enterprise Paging subscriber's device are unlimited as are replies sent to the BNC from an AT&T Enterprise Paging subscriber's device. Customer is responsible for ensuring accurate phone numbers are entered into the BNC address book and group distribution lists, and customer is responsible for removing any unwanted phone numbers from the BNC address book and group distribution lists. Use of the BNC is also subject to the terms and conditions presented during your BNC registration process.
White Listing Domain Names on SMTP (Filtering Unwanted Messages)—Additional Terms and Conditions: Customer must register each domain name with AT&T that will be allowed to send SMTP messages via the Gateway (“White Listing”). Once White Listing is enabled, unregistered domain names will not be allowed to send messages via SMTP through the Gateway to customer devices provisioned with the Feature. AT&T does not guarantee that all unwanted messages will be blocked from reaching such devices. Unwanted messages may still be sent via other protocols such as WCTP, SNPP, and TAP, or via consumer SMTP gateways.
Text, Instant and Picture/Video Messaging: Additional usage and other restrictions apply. Text, Instant and Picture/Video Messaging (“Messaging”) is subject to the Messaging terms in the applicable data or voice plan brochure, which terms can also be viewed at att.com/MediaTerms.
Unlimited Mobile to Mobile Messaging: Additional usage and other restrictions apply. If you select a Feature that includes unlimited Mobile to Mobile Messaging (“M2M Messaging”), M2M Messaging is subject to the M2M Messaging terms in the applicable data or voice plan brochure, which terms can also be viewed at att.com/MediaTerms.
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