Activation subject to credit approval; deposit may be required. Eligible agreement covering select AT&T legacy billing systems, compatible device and qualified activation on a Data Connect plan or BlackBerry® Access plan are required per line. Compatible device will only accept a SIM card provided by us for activation on select AT&T legacy systems and cannot be activated with any other carrier. Unless you are on a month-to-month term, after the first 30 days of service, an early cancellation fee of up to $175 (Data Connect and Telemetry Connect plans) or $200 (BlackBerry Access plans) applies.
Certain offers may require a minimum term commitment on a specific type of service agreement. A two-year term may require a new signed agreement. If you do not return your signed two-year term agreement within 60 days, you forfeit your right to any two-year benefits and we reserve the right to move you to one-year term/benefits and to reverse any previously applied two-year discounts and charge such discount amounts to your wireless bill.
Other Fees: Reconnection—$25 per line; Returned Check Charge—will not exceed $20. Other charges, surcharges, assessments to defray costs for government programs, universal connectivity charge, and federal, state and local taxes apply. An additional monthly $1.75 Regulatory Programs Fee will be added to your bill for each line of service to help fund our compliance with various government mandated programs which may not yet be available in your area. This is not a tax or a government required charge.
Availability, timeliness and reliability of service are subject to radio transmission limitations caused by system capacity, system repairs, and modifications, your equipment, terrain, signal strength, weather and other conditions. Not all features, service options or offers are available on all devices, on all rate plans, for all code/software versions or for purchase or use in all areas.
Features available when on our GSM™/GPRS/EDGE network may not be available when roaming on other GSM/GPRS/EDGE networks. Coverage availability may vary between EDGE and GPRS. Additional hardware, software, subscription, credit or debit card, Internet access from your compatible PC and/or special network connection may be required. If your company's application requires a frame relay connection to our GSM™/GPRS/EDGE network, your company may select an eligible Wireless Connectivity Option. See applicable materials for rates and details.
If you use data service to access data features on your compatible device, such access is subject to the applicable data feature terms and conditions. If your wireless data device supports voice service, you will automatically receive voice service under the AT&T $0 Voice Access plan, a per-minute rate plan that has no monthly service charge, unless you decline or select an alternative, eligible voice service plan.
Certain devices and/or rate plans may require a qualified voice plan. The default $0 Voice Access plan does not satisfy any Data Connect plan's eligible voice requirements. If you sign up for an alternative, eligible voice service on your compatible device, there are no associated activation or early cancellation fees and you will be subject to the terms and conditions associated with such voice service. If you use your voice service for text messaging on your compatible device, such usage is subject to the rates and terms and conditions of your applicable text messaging plan. Standard voice charges apply when using data features/applications that generate a voice call. See applicable materials for complete pricing and terms and conditions.
If you are on a Data Connect plan or Pooled Data Connect plan that requires subscription to a voice plan and your associated voice plan is canceled for any reason, you will automatically lose your eligibility for such Data Connect plan and your associated service will be canceled, unless at such time you sign up for an alternate Data Connect plan for which you then qualify.
Synchronization only available with certain programs. Unused included megabytes cannot be carried over to any subsequent month. Due to delayed reporting between carriers, usage may be billed in a subsequent month and this usage will be charged as if used in the month billed. You will be charged for all data usage sent through our network, including any advertisements which appear on your device, regardless of whether your device actually receives the information. Compression may impact the total amount billed to your account. Our network may resend data packets to ensure complete delivery; you will be billed for these resent packets. All data usage will be compiled as often as once per hour or only once every 24 hours. Our system will then create individual billing records representing (a) the data usage for each data gateway accessed (e.g., WAP, RIM) while on our network, (b) the combined usage for other carriers' domestic networks, and (c) the data usage for international networks. Each billing record will be rounded up to the next kilobyte and the charge will be rounded up to the nearest cent. In some situations, billing for data usage may be delayed; any delayed usage will create additional billing records for the actual day of the usage. Not all types of data usage will be reflected in the Account Activity feature. 1,024 kilobytes equal one megabyte.
Our domestic data network includes U.S. areas that we own and operate and U.S. areas owned and/or operated by other carriers. It also includes select Caribbean markets. Refer to the EDGE/GPRS data coverage map at att.com/coverageviewer for coverage areas. Included data megabytes and additional kilobytes may be used anywhere on our domestic data network. Roaming rates apply when downloading or sending data outside of our domestic data network. Additional surcharges may apply to roaming in some areas.
For international voice and/or data service outside of the U.S. and Canada, a compatible, international-capable device is required and an eligible international roaming feature must first be added to your account. Eligibility restrictions apply. See applicable materials for details. Special credit and billing requirements apply. When using your device in another country, the billing may be delayed up to three billing cycles due to reporting between carriers. When traveling internationally, service is only available in select countries. Available countries are subject to change. Refer to cingular.com/internationalcoverage for definition of the international GPRS coverage areas. International networks use different frequencies and not all devices contain all frequencies. Be sure to check the frequency of both the device and the international network for countries where you travel. Availability of wireless features varies by country. International data service is intended to support U.S.-based eligible end users while traveling internationally and cannot be used to support internationally deployed end users.
The end user's principal residence must be within an eligible service area. For corporate responsibility customers, the end user's principal residence or principal business address must be within an eligible service area. (Please ask your Sales Representative for address verification.) If a majority of data usage in any three-month period is used off the domestic data network owned and operated by us, we reserve the right, at our option, to terminate your data service or move you to another data plan for which you otherwise qualify.
Network speed is no indication of the speed at which your device sends or receives data. Actual speeds depend on distance from the cell site, network availability and traffic, device, device configuration, compression applications, tasks, file size and other factors. EDGE devices work on GPRS network at GPRS speeds. GPRS devices work on EDGE network at GPRS speeds.
All IP addresses will be assigned dynamically per session from a private pool and not all protocols will be supported. Other IP addressing options are available for an additional cost. See applicable materials for rates and details. Our systems will assign you a unique end user ID and, if applicable, a phone number.
Third parties will have access to your end user ID, ZIP code and device model when you browse their Web sites. Any information you involuntarily or voluntarily provide third parties is governed by their policies.
We do not guarantee security. If you use your device to access company email or information, it is your responsibility to ensure your use complies with your company's internal IT and security procedures.
We reserve the right to deny or terminate service, without notice, to any person who uses our network and/or service in any manner that adversely impacts our network or service levels. We reserve the right to deny or terminate service without notice for any misuse, including without limitation, periods of excessive usage that we, in our sole discretion, determine is the result of prohibited use(s).
Eligibility requirements, pricing, features and service areas are subject to change without notice. Products, services and/or prices may vary outside of the 50 United States. Service is subject to the applicable coverage map, materials and Service Agreement available with your device.
See below for additional important information on the Cingular Data Connect Unlimited, Pooled Data Connect, Telemetry Connect, Wi-Fi Connect and BlackBerry Access plans.
If you have any questions, please call toll-free to our Customer Care department: 1 866 293-4634. We have a commitment to privacy and encourage you to learn about our practices by reading our Privacy Policy at wireless.att.com/privacy/privacy_policy.
AT&T DATA CONNECT UNLIMITED PLANS—ADDITIONAL IMPORTANT INFORMATION
The Data Connect $79.99 and PDA Connect plans may only be used with approved, certified devices for the following purposes: (i) Internet browsing, (ii) email, and (iii) intranet access (including access to corporate intranets, email and individual productivity applications like customer relationship management, sales force and field service automation). The plans may not be used with server devices or with host computer applications. Such prohibited uses include, but are not limited to, Web camera posts or broadcasts, continuous JPEG file transfers, automatic data feeds, telemetry applications, automated functions or any other machine-to-machine applications. The plans may not be used to provide full-time connections, including without limitation, private lines or frame relay. AT&T PDA Connect plan: may only be used with compatible palmOne Tungsten W, palmOne Treo, Siemens SX56/66, Motorola MPx200/220, Audiovox 4100 or similar AT&T-certified devices provided that the device is not being used as a modem with other equipment (e.g., computers or ruggedized handhelds) through use of connection kits, other phone/PDA-to-computer accessories, Bluetooth or other wireless technology.
AT&T WI-FI CONNECT PLANS—ADDITIONAL IMPORTANT INFORMATION
Wi-Fi Connect plans allow unlimited access (except as noted below) to AT&T Wi-Fi hotspots. Customers must pay applicable Wi-Fi access service fees directly to the Wi-Fi service provider for non-AT&T Wi-Fi hotspot usage. AT&T Wi-Fi Service ("Wi-Fi Service") is subject to the terms and conditions of the AT&T Communication Manager Software and Wi-Fi Service Agreement, which you must agree to when you download the required device software. This agreement also can be viewed at www.att.com/laptopconnect. Wireless 802.11b/g network interface card or a laptop/PDA enabled with 802.11 technology is required to access the Wi-Fi Service. Wi-Fi Service is not inherently secure. AT&T Wi-Fi Service is not part of the AT&T GSMTM/GPRS, EDGE, or UMTS networks and, therefore, does not have the encryption, authentication, or other security features that may be available on those networks. Wireless communications can be intercepted by equipment and software designed for that purpose. AT&T strongly encourages and supports certain customer-provided security solutions, such as virtual private networks (VPNs), but does not provide these to its Wi-Fi users and is not responsible for their effectiveness. Wi-Fi Service is available only when it is within the operating range of the AT&T system or of an operator with which we have a roaming agreement. Wi-Fi Service access location lists and/or maps may be updated from time to time; actual service coverage, locations and quality may vary. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur. To ensure that Wi-Fi Service is not being used fraudulently, AT&T limits your usage of the Wi-Fi Service to 150 uses per month. If you do not use the Communication Manager software to connect to a AT&T network for 90 consecutive days, or if your license to use the software is otherwise terminated, you will not be able to access the Wi-Fi Service.
AT&T POOLED DATA CONNECT PLANS—ADDITIONAL IMPORTANT INFORMATION
Available to businesses with a valid, eligible business agreement, and that otherwise meet and maintain the eligibility criteria set forth in this brochure. Eligible customers must take corporate responsibility for all pooled data plan end users ("Corporate Responsibility Users" or "CRUs") and have consolidated billing/corporate invoicing for eligible CRUs. Individual responsibility end users (a.k.a. "Sponsorship Employees") may not activate lines on pooled data plans. To pool together, all eligible CRUs must be on the same corporate billing account, and subscribe to a pooled data plan that has the same monthly service charges and included megabytes. You cannot pool CRUs who are under different billing accounts within your FAN.
Within each corporate billing account, all of the megabytes included in the pooled data plan for each eligible CRU are included in an account-level pool. As data is used, included data is deducted from the account-level pool in chronological order. Once the available pool of included data has been exhausted during each billing cycle for the entire account, CRUs will thereafter be charged for their data use in that billing cycle in accordance with their applicable Pooled Data Connect plan. Additional data usage is not billed to an eligible CRU until such CRU's account-level pool of available included data is used up. End users on non-pooling rate plans may be included on the same corporate billing account as end users on one of the pooled data plans. None of the pooling benefits will apply to non-pooling end users. No more than 1,000 end users may be on the same corporate billing account. Accordingly, if you have more than 1,000 eligible CRUs, they cannot all participate in the same pool.
AT&T TELEMETRY CONNECT PLANS—ADDITIONAL IMPORTANT INFORMATION
Eligible customers must take corporate responsibility for all end users ("Corporate Responsibility Users" or "CRUs") and have consolidated billing/corporate invoicing for eligible CRUs. Individual responsibility end users (a.k.a."Sponsorship Employees") may not activate lines on the $8.99 500 KB, $11.99 1 MB or $13.99 2 MB Telemetry Connect Plans. To pool together, all eligible CRUs must be on the same corporate billing account and subscribe to the same plan. You cannot pool CRUs who are under different billing accounts within your FAN. Within each corporate billing account, all of the megabytes included in the plan for each eligible CRU are included in an account-level pool. As data is used, included data is deducted from the account-level pool in chronological order. Once the available pool of included data has been exhausted during each billing cycle for the entire account, CRUs will be charged for their out-of-bucket data use in that billing cycle in accordance with the plan. Additional data usage is not billed to an eligible CRU until such CRU's account-level pool of available included data is used up. Subscribers to other AT&T Data Connect rate plans may be included on the same corporate billing account as plan subscribers. None of the pooling benefits will apply to non-pooling subscribers. No more than 1,000 end users may be on the same corporate billing account. Accordingly, if you have more than 1,000 eligible CRUs, they cannot all participate in the same pool. AT&T will not provide Customer Care support on an individual subscriber basis, including without limitation 611 calls from the device into the AT&T Customer Care support center. For Customer Care support, you must go through one designated contact, such as your telecom manager or system administrator, for all your CRUs under the plan.
No voice service will be provided under the plan. Your SIM card is a data-only SIM card. Even if your device supports voice service, you will not be able to activate voice service on your device with this SIM card.
AT&T BLACKBERRY ACCESS PLANS—ADDITIONAL IMPORTANT INFORMATION
We have not certified the handheld for installation of third-party software not provided by AT&T. Although you can forward any email attachments, you can only view attachments in select formats on your handheld. You cannot edit attachments on your handheld. Maximum email size delivered is 32 kilobytes excluding attachments. Voice service is required for text messaging (SMS). Email will queue while using wireless voice service. In addition to per-kilobyte international data roaming rates, a BlackBerry International Roaming Feature with unlimited qualified data usage is also available. The BlackBerry International Roaming Feature may only be used in conjunction with the BlackBerry Access $49.99 plan and requires a minimum one-year agreement or renewal of service with a one-year agreement and a BlackBerry Access $49.99 plan. Except as modified by any renewal of service, the terms and conditions of your service agreement remain intact. Renewal of service begins on the day you activate the BlackBerry International Roaming Feature. The BlackBerry International Roaming Feature must be added to your account prior to incurring applicable international data roaming usage for that rate to apply.
The BlackBerry Access $49.99 plan's and the BlackBerry International Roaming Feature's unlimited data usage applies only to BlackBerry email, Internet browsing, and applications that use the BlackBerry Mobile Data Service while using your BlackBerry handheld. Unlimited access does not apply to any other data usage and non-qualified data usage charges apply. Other, nonqualified data usage under the BlackBerry Access $49.99 plan and/or with the BlackBerry International Roaming Feature includes without limitation (1) using your SIM in any other device, (2) using your BlackBerry handheld as a modem with other equipment (e.g., computers or ruggedized handhelds) through use of connection kits, other phone/PDA-to-computer accessories, Bluetooth or other wireless technology, (3) data access through any software application that is not provided by AT&T or Research in Motion ("RIM® ") and/or (4) any browser or Java application not accessing data through the BlackBerry Mobile Data Service gateway. These unlimited plans may not be used with server devices or with host computer applications. Such prohibited uses include, but are not limited to, Web camera posts or broadcasts, continuous JPEG file transfers, automatic data feeds, telemetry applications, automated functions or any other machine-to-machine applications. Data sessions cannot be used as a substitute for private lines or frame relay connections.
Your service includes software and related services provided by RIM and is also subject to RIM's terms and conditions. Such terms and conditions may be found on the BlackBerry Desktop Software CD and/or related documentation. By using the service, you agree to abide by the terms and conditions of any applicable software license. Failure to comply with such terms and conditions may result in termination of service. Furthermore, your use of the service and the handheld is subject to all documentation included with the handheld.
BlackBerry Access plans for BlackBerry Internet Solution: In certain configurations, your business PC must maintain a network connection to receive corporate email. Triple DES encryption is not available with the BlackBerry Internet Solution. BlackBerry Access plans for BlackBerry Enterprise Solution: A Client Access License associated with a company-implemented eligible BlackBerry Enterprise Server™ is required. In the event that you cease to be an employee of your company or your company ceases to support your Client Access License, you may continue to receive service by choosing the AT&T individual BlackBerry Internet Solution. However, not all BlackBerry Enterprise Solution features will be available. Please refer to BlackBerry Enterprise Server collateral for complete details on additional features of the BlackBerry Enterprise Server for Microsoft Exchange and Lotus Domino.
© 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. The GSM lettermark is a trademark of the GSM Association. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited—used by permission. All other marks are the property of their respective owners.
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